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Common Shopify Errors and How to Fix them

Pranjal by Pranjal
May 21, 2022
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Common Shopify errors and how to fix them
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Shopify is one of the world’s largest e-commerce platforms. It offers shop owners an all-in-one solution for quickly setting up their online store. When utilizing Shopify, however, you may encounter various errors and issues. We will go through a few of the most frequent Shopify errors and how to fix them.

Error 500

This error message indicates that a server or website is experiencing an internal problem. This is a “server-side” issue, not a problem with you. Many Shopify users may see this Shopify issue. As a result, you’re powerless in this circumstance. However, these issues are unlikely to last longer than 24 hours. You should also contact Shopify support to alert them and obtain additional information.

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Error 404

This error may be one of the most common, not just in Shopify but also on the Internet. This Shopify error indicates that the website you’re seeking is either unavailable or down. However, resolving this issue is not difficult.

To begin, create a page at that URL if you wish to link others to it.

Second, if the URL is not the one you want to send clients to, you should use a broken link checker to detect and fix it. Then, customers will no longer be sent to the incorrect page.

Finally, if a 404 error occurs on a website over which you have no control, you can lead customers to a still active page on your site. You should use a “301 redirect” to accomplish this.

  1. Select the navigation area in Shopify.
  2. Then select “Add your first URL redirect.”
  3. Then you enter the current broken URL and the 301 redirect destination.

Liquid error internal

Liquid is used to code all Shopify themes. Thus, a Shopify liquid error indicates a problem with your Shopify store’s theme code.

A coding issue could be the cause of this Shopify problem. As a result, you should examine and correct Liquid programming. Liquid, on the other hand, is tough to debug. As a result, we strongly advise obtaining assistance from Shopify experts or specialists.

Translation error

Shopify themes are frequently in English. However, some pieces include more languages, or you can install additional languages with your apps. However, the translation may be absent or unavailable at times.

This guide will help you solve the problem.

  1. To begin, go to Online Store-> Themes in your Shopify admin.
  2. Select the themes you’d like to change, then go to Actions-> Edit Language.
  3. Select this page to be filtered-> translation filter
  4. Select Missing or Complete from the second drop-down selection.
  5. Select Add a filter.

If the error notice persists, you should double-check your liquid programming.

Error communication with the server

In this scenario, your website is not to blame. This issue indicates that your computer cannot connect to your Shopify account. The problem could be with Shopify’s server or with your internet connection.

If a side server causes the error, you can wait for it to be resolved. Otherwise, double-check that your Internet connection is solid and functional.

Can’t save themes

This one looks a lot like liquid internal error. Shopify does not want you to sell customers a fake theme. As a result, if your theme has issues, it will not be preserved.

You must review and debug Liquid to solve this problem and the internal one. So again, we strongly advise you to get Shopify experts or professionals assistance.

Error in uploading images

This problem frequently occurs when an image that is too huge is uploaded. The largest file size allowed by Shopify is 20MB. You rarely need to upload photos this large, though. Furthermore, these vast images can cause your website to load slowly. To avoid this issue, make sure the image size is correct before uploading.

Login error

This occurs when there are issues with logging in. Typing errors in your password or username, or other difficulties, are frequently the cause.

Remember to disable Caps Lock or use a specific keyboard when entering a password to avoid this issue. If you forget your password, click “forgotten my password” to receive a confirmation email with instructions on how to reset it.

SSL error

SSL certificates increase the protection of your website. Furthermore, it helps with Search Engine Optimization and has various additional advantages. Shopify gives SSL certificates to all of its customers. However, when you convert to a custom domain, you’ll get an SSL Error since SSL Certificates take 48 hours to process for the new domain.

You are not required to take any action to resolve this issue. It will resolve itself within 48 hours. If the problem persists after that, contact the Shopify support team.

Conclusion

Technological issues are likely the most difficult Shopify challenges to overcome by the end of the day. You can take a check-and-fix method or hire Shopify specialists to help you thrive and succeed.

Tags: ecommerce platform errorsfix shopify errorsshopifyshopify errors
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