One of the most important yet challenging corporate operations is payroll processing. So naturally, every company aspires to run its business as effectively as possible. However, mistakes happen and can adversely affect a small business.
SMEs (small and medium enterprises) typically use spreadsheets to conduct payroll or contract it out to a professional because they have fewer employees than giant corporations. Unfortunately, these payroll processing techniques are quite prone to mistakes.
Employee morale may suffer, and productivity may be hindered by mistakes in processing and executing wages. Therefore, maintaining legislative compliances is crucial to ensuring that computations are accurate and completed on time.
Businesses require a deeper grasp of the entire process and this is why payroll automation is necessary to guarantee compliance with regulations and employee satisfaction with the payroll process. That is why more small businesses are opting for payroll software to manage their payroll services.
Top 7 payroll services for small businesses in 2022.
Because it is simple to use and offers an all-in-one solution that works for most businesses, Gusto is a top overall payroll service. Gusto’s features are packed with everything that companies without an internal payroll team would adore, and their pricing is competitive. Gusto is an attractive option for any business but truly outperforms the competition for small firms that require the most assistance. Gusto automates your whole payroll and serves businesses in many states.
Gusto’s customer service is also one of the best. They provide help via phone, chat, and email. While phone hours range from 7 am to 3 pm or 4 pm PT depending on your level of service, the discussion is accessible from 6 am to 4 pm PT. Each is accessible from Monday through Friday. If users choose the most expensive plan, they may receive a dedicated team familiar with their account inside and out.
A professional employer organization (PEO), Justworks, can handle all of your payroll functions for you. The disadvantage of PEOs is that you have less control when something goes wrong because your staff are officially PEO employees. However, due to its simplicity of use, competitive pricing, and extensive list of HR activities that can be outsourced along with payroll, Justworks is a great payroll outsourcing provider.
In terms of customer service, Justworks has a solid online reputation. They provide service around-the-clock by phone, email, Slack, chat, or SMS. They also provide a wealth of insightful articles and other kinds of content that could help your workers with any service-related issues they might be having.
The most seasoned payroll service choice on this list is ADP. They provide services to companies of various sizes. Therefore, they are prepared to handle a small company or a company with hundreds of employees without any issues. Because of this, ADP Run is the best payroll service for expanding companies with more than 100 employees.
Despite not having the best reputation for customer service, ADP still receives the majority of positive web ratings. This is because they offer 24/7 customer assistance. Overall, their service is easily accessible, although it isn’t as high-quality as other options on the list.
OnPay is a reliable payroll solution that offers integrations for the majority of time tracking programmes and the majority of accounting software options. Even though they don’t presently provide a direct integration, OnPay’s API makes it simple to integrate. For this reason, if you’re seeking integration alternatives, OnPay is your best choice. Payroll processing takes only a short time with OnPay, and you can effortlessly handle everything from your mobile device. In addition, they provide a flat price that is reasonable and simple to comprehend.
OnPay’s customer service has received favorable evaluations. They provide phone and email support from 9:00 am to 8:00 pm Eastern time, Monday through Friday.
Wave Payroll provides a fixed rate that varies by the state rather than raising the cost with different feature tiers. In addition to providing free accounting and invoicing software, Wave also integrates payroll, making it an even more cost-effective choice. You can test out Wave’s straightforward payroll software for free for 30 days. It’s simple and easy to use. Unfortunately, only 14 states of the US offer free tax filing, which is its only drawback.
Online reviews of Wave’s customer service are average. Several people felt that Wave wasn’t beneficial when they called the team. However, most studies appear to be related to their payment product. Customers can submit a support ticket, chat with a chatbot, engage in live chat, or use the Help Center’s lessons and articles for assistance.
Many of the capabilities that Gusto offers are also available in Intuit QuickBooks Payroll, right down to employee health insurance. Because of the comprehensiveness of their service and how well they integrate with QuickBooks, the most popular accounting programme for small businesses, QuickBooks Payroll, is our runner-up for best overall. While Intuit is a little more expensive than Gusto, it offers a reasonable price and reliable service. As a result, it is generally a good fit for everybody, primarily if you use QuickBooks.
All of Intuit’s products are supported by a robust customer service infrastructure. Although their payroll service isn’t their most well-known product, they provide the same level of support for it as they do for QuickBooks accounting. From 6:00 a.m. to 6:00 p.m. Pacific time, you can contact their customer service by phone or live chat. Additionally, they provide a payroll support center online where you may access a variety of tutorials, FAQs, and other materials they’ve assembled.
SurePayroll is a great option if you’re looking for something different from what has already been covered. This can be your most superb option if you work in a highly specialized field and have trouble finding compatible partners. Every form of company, from retail to churches, gets along well. It is the ideal payroll service for paying employees that work for you from home because of this reason.
SurePayroll’s Full-Service and No Tax Filing plans, which both include several payroll capabilities, are available. Their customer service has a respectable but not outstanding reputation on the internet. They provide help six days a week, from 7:00 am to 8:00 pm Central Time, Monday through Friday, and from 9:00 am to 1:00 pm on Saturday.